We appreciate your business. So that we can best serve all our clients, please be advised of these policies. 

Arrival Time 

Please aim to arrive 10 minutes before your scheduled appointment time. If your arrival is after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you may still be charged the full cost of the service.


Changing Your Appointment 

24 hours notice is required to reschedule or cancel a booked appointment, except in cases of contagious illness as described below. 


Sickness or Family Emergency 

If you or another person in your household has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. There is no penalty or time frame required in this case in order to keep you and other clients safe.